Privacy Policy - Astra Driving Academy

Last Updated: June 2026

Who We Are

Astra Driving Academy (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

Our website address is: https://ada.tcgoz.com

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries, enroll in driving courses, or interact with our services.

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, book a driving lesson, enroll in a course, or complete a form on our website, we may collect:

Full name
Email address
Phone number
Residential address
Date of birth
Driver licence details (where applicable)
Emergency contact information
Payment and billing information
Any information voluntarily submitted through forms or communications

Technical Information

We may automatically collect:

IP address
Browser type and version
Device information
Operating system
Pages visited
Time and date of visits
Referral sources
Website usage data

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine whether you are using it. The Gravatar service privacy policy is available at:

https://automattic.com/privacy/

After approval of your comment, your profile picture may be publicly visible alongside your comment.

Media

If you upload images to our website, you should avoid uploading images containing embedded location data (EXIF GPS). Visitors may be able to download and extract location information from images displayed on the website.

Cookies

Our website uses cookies to improve user experience and website functionality.

Comment Cookies

If you leave a comment, you may choose to save your name, email address, and website in cookies. These cookies remain for one year.

Login Cookies

When you visit our login page, a temporary cookie may be set to determine whether your browser accepts cookies.

When you log in:

Login cookies last for two days.
Screen preference cookies last for one year.
Selecting “Remember Me” keeps you logged in for two weeks.

Content Editing Cookies

If you edit or publish content, an additional cookie may be saved in your browser. This cookie contains no personal information and expires after one day.

Analytics Cookies

We may use analytics tools to understand visitor behavior and improve website performance. These tools may use cookies to collect anonymous usage information.

You can disable cookies through your browser settings; however, some website features may not function properly.

Booking Forms and Course Enrolments

When you submit a booking request, driving lesson enquiry, or course registration form, we collect the information necessary to:

Process your booking
Contact you regarding lessons and schedules
Verify eligibility for training programs
Provide customer support
Comply with legal and regulatory requirements

Failure to provide certain information may prevent us from delivering requested services.

Payments

Payments may be processed through secure third-party payment providers.

We do not store full credit card or payment card information on our servers. Payment information is processed and secured by the relevant payment provider in accordance with their privacy and security standards.

Embedded Content From Other Websites

Articles and pages on this site may include embedded content such as:

Videos
Images
Social media posts
Maps
Articles

Embedded content from third-party websites behaves exactly as if you visited those websites directly.

These websites may:

Collect data about you
Use cookies
Employ third-party tracking technologies
Monitor your interactions with embedded content

How We Use Your Information

We may use collected information to:

Provide driving lessons and training services
Manage bookings and schedules
Respond to enquiries
Process payments
Improve our website and services
Send important service updates
Comply with legal obligations
Prevent fraud and unauthorized activities

We will not sell your personal information to third parties.

Who We Share Your Data With

We may share your information with:

Driving instructors and administrative staff
Payment processors
Website hosting providers
Customer relationship management (CRM) systems
Government or regulatory authorities where legally required
Professional advisers where necessary

If you request a password reset, your IP address may be included in the reset email.

We only share information necessary to provide services or comply with legal obligations.

How Long We Retain Your Data

Comments

Comments and their metadata may be retained indefinitely to facilitate automatic approval of follow-up comments.

User Accounts

For users who register on our website, we store the personal information provided in their user profile.

Users may:

View their information
Edit their information
Request deletion of their information

Website administrators may also access and manage this information.

Student Records

Training, booking, payment, and related records may be retained for administrative, legal, insurance, and compliance purposes for as long as reasonably required.

What Rights You Have Over Your Data

Depending on applicable privacy laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of personal information
Request a copy of your data
Withdraw consent where applicable
Lodge a complaint with a relevant privacy authority

If you have an account on this website or have submitted personal information through our forms, you may request an exported copy of the personal data we hold about you.

You may also request deletion of your personal information, subject to legal, administrative, or security obligations.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no internet transmission or electronic storage method is completely secure.

Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

Your information may also be processed or stored by trusted third-party service providers that assist us in operating our website and delivering our services.

Third-Party Services

We may use third-party services including:

Website hosting providers
Form processing platforms
Email communication services
Payment gateways
Analytics services
Customer management systems

These providers have their own privacy policies governing the handling of your information.

Children’s Privacy

Our services may be used by learner drivers under the age required to obtain a learner permit or licence. Where required, parental or guardian consent may be requested before providing services.

We do not knowingly collect information from children in violation of applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date. Continued use of our website after changes are published constitutes acceptance of the updated policy.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

Astra Driving Academy
Website: https://ada.tcgoz.com
Email: [Insert Email Address]
Phone: [Insert Phone Number]